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Digital management systems

Modern Management for Modern Organisations

Strategic Benefits

Digital management systems are more than just tools for efficiency—they’re enablers of smarter, more resilient organisations. By embedding structure, data, and automation into core operations, these systems help leaders make better decisions, reduce risk, respond faster to change, and focus their teams on higher-value work. Whether you’re managing a business, a public sector agency, or a national program, the right digital systems can transform complexity into clarity—and unlock new levels of performance, adaptability, and impact.

Efficient Practices + Processes

Unlock the ability to run smoother, faster operations by automating routine tasks, standardising workflows, and creating more consistent ways of working across teams.

Improved Decision-Making

Make smarter, faster decisions with confidence by tapping into live data, integrated insights, and clear visualisations that align with your strategic priorities.

Greater Organisational Agility

Gain the flexibility to pivot quickly, reallocate resources, and adapt your systems and services in real time as needs and conditions evolve.

Stronger Governance, Compliance + Risk

Build a foundation of transparency and accountability with systems that make it easier to manage risk, ensure compliance, and maintain oversight at every level.

Increased Cost Efficiency + Resource Optimisation

Maximise the value of your time, people, and finances by optimising processes, eliminating waste, and ensuring every resource is directed where it matters most.

Better Client/User Experience

Deliver faster, more seamless, and more personalised services that meet people where they are—improving satisfaction, trust, and engagement.

Scalability and Growth Readiness

Prepare your organisation to grow with confidence by putting in place systems that support expansion, increased demand, and new opportunities—without added complexity.

Easier Organisational Alignment

Enable clearer coordination and shared focus by creating systems that align teams around common goals, responsibilities, and performance expectations.

Why Digital Management Systems? And why us?

Types of Systems

Digital management systems now touch nearly every corner of how modern organisations function—shaping not only how work gets done, but how organisations think, adapt, and grow. The systems listed below reflect the breadth of what’s possible, spanning everything from daily operations to national-scale coordination. While not exhaustive, this list highlights the key categories we regularly work with—and the digital foundations that can help organisations operate more strategically, sustainably, and effectively.

Core Business & Enterprise Systems

ERP

Enterprise Resource Planning

Unifies core business functions like finance, HR, and operations into one system to streamline workflows and improve coordination.

IFMIS

Integrated Financial Management Systems

Enables transparent, accountable, and efficient management of public or enterprise financial resources.

HRMS

Human Resource Management Systems

Automates employee lifecycle processes including hiring, payroll, leave, and performance tracking.

IMS

Inventory Management Systems

Tracks stock levels, movements, and reordering to reduce waste and improve supply reliability.

SCM

Supply Chain Management

Optimises the flow of goods and information across suppliers, logistics, and internal operations.

PoS

Point of Sale Systems

Manages in-person sales transactions, integrates with inventory, and improves customer service at the frontline.

EAM

Enterprise Asset Management

Maintains and monitors physical assets to extend lifespan and reduce unplanned downtime.

PMS

Project Management Systems

Coordinates tasks, teams, and timelines to keep projects on track and improve delivery outcomes.

CRM

Customer Relationship Management

Centralises customer data and interactions to drive sales, service quality, and retention.

CMS

Content Management Systems

Enables easy creation and updating of website content without requiring technical expertise.

KMS

Knowledge Management Systems

Captures, organises,  and shares internal know-how to support learning and consistency.

DMS / ECM

Document & Enterprise Content Management

Stores, secures, and  controls access to organisational documents and records.

LMS

Learning Management Systems

Delivers and tracks  online training programs to build skills and ensure compliance.

ITSM

Helpdesk & IT Service Management

Manages support  tickets and service requests to resolve issues efficiently.

CXM

Email, Social Media, & Customer Experience Management

Automates  communications and measures engagement across channels to enhance outreach  and satisfaction.

Process Automation & Integration

BPM

Business Process Management

Designs and automates  recurring workflows to increase consistency and reduce manual effort.

RPA

Robotic Process Automation

Uses bots to perform  repetitive digital tasks, freeing up human capacity for higher-value work.

iPaaS

Integration Platform as a Service

Connects disparate  systems and automates data flows to reduce silos and duplication.

BI

Business Intelligence & Analytics Platforms

Provides visual  dashboards and analysis tools to support smarter, faster decision-making.

AI

Artificial Intelligence & Virtual Assistants

Enhances processes  with intelligent automation, predictive insights, and language tools.

MDM

Master Data Management

Ensures consistency  and accuracy of core data across systems and departments.

Cross-Government & Administrative Platforms

GRP

Government Resource Planning

Supports integrated  budgeting, procurement, payroll, and performance across government.

PRC

Procurement

Enables transparent,  competitive tendering and supplier management.

A&O

Audit & Oversight Systems

Tracks audit findings  and compliance to strengthen accountability.

DG

Data Governance Systems

Defines standards and  controls for data quality, security, and use.

EAT

Enterprise Architecture Tools

Maps and aligns  technology assets with organisational strategy.

IF&M

Interoperability Frameworks & Middleware

Facilitates secure  data exchange across systems and institutions.

ODP

Open Data Platforms

Publishes public  datasets for transparency, innovation, and civic engagement.

DI

Digital Identity & eSignature Systems

Enables secure  authentication and legally binding digital transactions.

eID

Identity Management Systems

Manages national  identity and credentials for citizens and residents.

Planning, Policy & Service Delivery

RBM

Results-Based Management

Links planning,  monitoring, and evaluation to track impact and guide performance.

PM&DS

Policy Management & Drafting Systems

Supports  collaborative drafting and version control for legislation and policy.

SD&eCit

Service Delivery Platforms & eCitizen Portals

Centralises access to  public services through a digital front door.

GRFS

Grievance Redress & Feedback Systems

Enables citizens to  submit complaints and track resolution transparently.

DCP

eParticipation & Digital Consultation Platforms

Engages the public in  consultations, surveys, and participatory processes.

FOI & RTI

Freedom of Information & Right to Information Portals

Manages public  requests for government-held information.

Sectoral Systems (Health, Education, Welfare, Civil Registration)

HMIS

Health Management + Information Systems

Monitors service  delivery, resources, and outcomes across the health sector.

DMS

Registry Management Systems

Monitors service  delivery, resources, and outcomes across the health sector.

HMIS

Laboratory Management Systems

Monitors service  delivery, resources, and outcomes across the health sector.

EMIS

Education Management + Information Systems

Tracks enrolments,  performance, staffing, and infrastructure in education.

CRVS

Civil Registration and Vital Statistics

Records life events  like births, deaths, and marriages, and provides legal identity.

SPMS

Social Protection Management Systems

Manages eligibility,  payments, and targeting for welfare and safety net programs.

CaMS

Case Management Systems

Supports personalised  service delivery across justice, health, and social services.

RIS

Research Information Systems

Tracks research  projects, grants, outputs, and compliance.

IPMS

Innovation & IP Management Systems

Manages intellectual  property rights, patents, and research commercialisation.

Security, Response & Environmental Systems

CMR

Cybersecurity Monitoring and Response Platforms

Detects, prevents,  and responds to digital threats across systems.

DRMIS

Disaster Risk Management & Information Systems

Coordinates  preparedness, early warning, and emergency response.

EDS

Emergency Dispatch Systems

Handles real-time  coordination of first responders and public safety assets.

LES

Public Safety & Law Enforcement Systems

Manages policing,  incident reports, and crime analytics.

BMIS

Border Management & Immigration Systems

Controls migration,  visas, and secure cross-border movement.

GIS

Geographic Information Systems

Visualises and  analyses spatial data to inform planning and service delivery.

LIS

Land Information Systems

Manages property  registration, land use, and tenure rights.

InfraMS

Infrastructure Management Systems

Tracks construction,  utilities, and asset maintenance across networks.

EM&NRMS

Environmental Monitoring & Natural Resource Management Systems

Tracks environmental  data to guide conservation, compliance, and policy.

Common Industries we work with

We work across a wide range of industries, each with its own operational realities, compliance requirements, and strategic goals. The industries listed below are just some of the areas where we have particularly deep experience, but our work extends far beyond these.

Digital
Health

Disaster Response

Maritime

Membership
Organisations

Field Services

Professional
Services

Organisational Categories

Different types of organisations face different challenges when it comes to digital management systems. Whether you’re running a small business, managing a government agency, or coordinating across borders in a multilateral institution, the right approach depends on your scale, structure, and strategic priorities.

Small Businesses

Often resource-constrained, small businesses benefit most from all-in-one systems that automate admin, reduce overhead, and support scale without adding complexity. The key is avoiding over customisation and choosing tools that can grow with them.

  • Strategic focus on: simplicity, automation, and tight integration—especially across finance, inventory, and customer engagement.
  • How we help: We specialise in helping small businesses avoid costly missteps by identifying lean, high-impact systems that match their scale, budget, and future growth—without overengineering.

Large Businesses

Large businesses typically face fragmentation: multiple departments, legacy systems, and siloed processes. Successful digital management requires integration, governance, and change coordination across teams.

  • Strategic focus on: interoperability, data visibility, and standardising processes without losing local flexibility.
  • How we help: We bring cross-functional expertise to align people, systems, and processes—supporting large businesses to rationalise their tech stack, improve reporting, and modernise operations at scale.

Non-Profit Organisations

Nonprofits must balance transparency, impact, and limited resources—requiring systems that support compliance, grant reporting, stakeholder engagement, and often hybrid revenue models.

  • Strategic focus on: choosing solutions that are cost-effective but still professional, and can support both mission delivery and donor accountability.
  • How we help: We understand the realities of mission-driven work and help nonprofits adopt systems that enhance efficiency, demonstrate impact, and free up time and energy for what matters most.

Governments

Government agencies operate in high-accountability environments with rigid procurement, evolving mandates, and competing political and operational priorities.

  • Strategic focus on: digital systems that are resilient, interoperable, future-proof, and tailored to policy, legal, and institutional constraints.
  • How we help: We work at the intersection of technology, policy, and governance—supporting governments to design and implement systems that serve both strategic goals and citizen needs.

Multilateral Organisations

Multilaterals face complex programmatic and operational demands across countries, mandates, and partners—requiring systems that support consistency, transparency, and cross-border coordination.

  • Strategic focus on: They must balance global standards with local realities, often across diverse technology landscapes and funding cycles.
  • How we help: We bring deep experience working within and alongside multilaterals, helping them harmonise systems, align with member state priorities, and manage complexity without losing accountability or agility.

Common Services

Different services for different applications.

Complimented by other Lantern services

Serious games are a niche and nuanced field. Creating games that are both engaging and outcome-driven requires the kind of multidisciplinary collaboration that sits at the heart of how Lantern works. Our ability to drive change through gamification is strengthened by these additional disciplines we work across.

Organisational Design, Strategy and Management

Means we can align systems with the structure and strategy needed to make them stick.

Procurement Support

Get support hiring Digital Management System specialists. Ensures system decisions are backed by smart, defensible procurement from the start.

Communications and Marketing Strategies + Systems

Helps drive engagement and uptake by pairing digital rollouts with strong messaging and communication.

Leadership, Management and Governance

Supports leaders to guide, prioritise, and sustain digital change over time.

Workforce Training

Ensures staff are not just trained on the system, but ready to work differently because of it.

Policy Design and Development

Allows us to resolve policy barriers that would otherwise limit what the system can achieve.

Why Us

Benefit from our skills, approach and experience.

Diversity of Experience

Harness our diverse experience across many cultures, industries, and organisational types. Use this knowledge to strengthen your own Insights, Strategies and Management.

Depth of
Experience

Leverage our deep experience in a range of strategic sectors. Benefit from our knowledge working on both large and small scale projects, focused on both local and global interventions.

Value

Access a broad range of advanced skillsets without the costs of a large team. Our business model and management approach is designed to reduce you hassle and while saving you time and money.

Get in touch

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